A reader name Maryann asks:
I have a question. I was sent a money gram and the sender forgot to give me the reference number for the pickup and now I cannot get a hold of her or anybody else. What are my options and/or what should I do?
According to the MoneyGram website, “A Reference Number helps us find the Transfer quickly, but MoneyGram does not require one for all payouts.”
So it sounds like the reference number is just a tracking tool that allows them to easily find your transfer. If the transfer was sent to you, in your name, you should be able to pick it up with just your photo I.D.
Try it and see what happens.