Pick up a MoneyGram without the reference number?

A reader name Maryann asks:

I have a question. I was sent a money gram and the sender forgot to give me the reference number for the pickup and now I cannot get a hold of her or anybody else. What are my options and/or what should I do?


According to the MoneyGram website, “A Reference Number helps us find the Transfer quickly, but MoneyGram does not require one for all payouts.”

So it sounds like the reference number is just a tracking tool that allows them to easily find your transfer. If the transfer was sent to you, in your name, you should be able to pick it up with just your photo I.D.

Try it and see what happens.

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2 thoughts on “Pick up a MoneyGram without the reference number?

  1. I was told by a seller whom I do not know, that if I don’t give him the reference number, then he cannot pickup the moneygram cash. He said he wouldn’t pick up the cash until I received my product. (a $200 product) then I can disclose the reference number so he can get the cash. Is this true? or is this a way for him to steal $200 from me?

  2. Robby, as I mentioned in the post, the seller may indeed be able to pick up the money without the reference number, as long as it’s in his name. So yes, theoretically he could steal the money and not send a product. If it’s not someone you know and trust, and he’s willing to let you receive the product first, then do it that way. Another option is to use an online escrow service that will hold the money until you receive the product, then release it (they charge a small fee). One I’ve used in the past is escrow.com.

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